Cashiers: daily tasks & AI impact
This page breaks Cashiers into the top 15 daily O*NET tasks and scores each for Generative AI automation probability. Those task scores roll up to an overall vulnerability index of 46/100 (Moderate automation risk). Struck-through rows are ≥80% automatable; highlighted safer rows are under 30% or primarily physical.
High-automation exposure
No task in this set currently exceeds the 80% threshold, so risk is spread across moderate probabilities rather than a few catastrophic duties.
Durable human work
This profile has little “safe” task mass under our thresholds. Workers should treat AI fluency as mandatory and actively map transferable skills into lower-risk roles.
Importance comes from O*NET incumbent ratings. Automation probability is model-generated for current Generative AI capability (not speculative AGI). Digital / physical / mixed labels describe the modality of the work, which strongly correlates with near-term automation potential.
| Task | Importance | AI probability | Nature |
|---|---|---|---|
| Receive payment by cash, check, credit cards, vouchers, or automatic debits. Core | 4.75 | — | — |
| Greet customers entering establishments. Core | 4.7 | — | — |
| Calculate total payments received during a time period, and reconcile this with total sales. Supplemental | 4.67 | — | — |
| Issue receipts, refunds, credits, or change due to customers. Core | 4.66 | — | — |
| Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Supplemental | 4.6 | — | — |
| Issue trading stamps, and redeem food stamps and coupons. Supplemental | 4.53 | — | — |
| Assist customers by providing information and resolving their complaints. Core | 4.5 | — | — |
| Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately. Core | 4.47 | — | — |
| Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. Core | 4.42 | — | — |
| Answer incoming phone calls. Core | 4.39 | — | — |
| Answer customers' questions, and provide information on procedures or policies. Core | 4.39 | — | — |
| Request information or assistance, using paging systems. Core | 4.29 | — | — |
| Help customers find the location of products. Core | 4.26 | — | — |
| Process merchandise returns and exchanges. Core | 4.04 | — | — |
| Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans. Core | 4 | — | — |
What remains human
No tasks currently fall under the safe threshold for this occupation.
FAQ
Which Cashiers tasks are most exposed to AI?
No task in this set currently exceeds the 80% threshold, so risk is spread across moderate probabilities rather than a few catastrophic duties.
Which Cashiers tasks are safest from Generative AI?
This profile has little “safe” task mass under our thresholds. Workers should treat AI fluency as mandatory and actively map transferable skills into lower-risk roles.
How should I read the Cashiers task table?
Importance comes from O*NET incumbent ratings. Automation probability is model-generated for current Generative AI capability (not speculative AGI). Digital / physical / mixed labels describe the modality of the work, which strongly correlates with near-term automation potential.