Secretaries and Administrative Assistants, Except Legal, Medical, and Executive: daily tasks & AI impact
This page breaks Secretaries and Administrative Assistants, Except Legal, Medical, and Executive into the top 15 daily O*NET tasks and scores each for Generative AI automation probability. Those task scores roll up to an overall vulnerability index of 71/100 (Moderate automation risk). Struck-through rows are ≥80% automatable; highlighted safer rows are under 30% or primarily physical.
High-automation exposure
No task in this set currently exceeds the 80% threshold, so risk is spread across moderate probabilities rather than a few catastrophic duties.
Durable human work
This profile has little “safe” task mass under our thresholds. Workers should treat AI fluency as mandatory and actively map transferable skills into lower-risk roles.
Importance comes from O*NET incumbent ratings. Automation probability is model-generated for current Generative AI capability (not speculative AGI). Digital / physical / mixed labels describe the modality of the work, which strongly correlates with near-term automation potential.
| Task | Importance | AI probability | Nature |
|---|---|---|---|
| Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Core | 4.33 | — | — |
| Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Core | 4.32 | — | — |
| Create, maintain, and enter information into databases. Core | 4.22 | — | — |
| Use computers for various applications, such as database management or word processing. Core | 4.22 | — | — |
| Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Core | 4.06 | — | — |
| Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Core | 4 | — | — |
| Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. Core | 3.95 | — | — |
| Schedule and confirm appointments for clients, customers, or supervisors. Core | 3.93 | — | — |
| Maintain scheduling and event calendars. Core | 3.84 | — | — |
| Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. Core | 3.83 | — | — |
| Complete forms in accordance with company procedures. Core | 3.78 | — | — |
| Locate and attach appropriate files to incoming correspondence requiring replies. Core | 3.72 | — | — |
| Conduct searches to find needed information, using such sources as the Internet. Core | 3.68 | — | — |
| Open, read, route, and distribute incoming mail or other materials and answer routine letters. Core | 3.67 | — | — |
| Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Core | 3.66 | — | — |
What remains human
No tasks currently fall under the safe threshold for this occupation.
FAQ
Which Secretaries and Administrative Assistants, Except Legal, Medical, and Executive tasks are most exposed to AI?
No task in this set currently exceeds the 80% threshold, so risk is spread across moderate probabilities rather than a few catastrophic duties.
Which Secretaries and Administrative Assistants, Except Legal, Medical, and Executive tasks are safest from Generative AI?
This profile has little “safe” task mass under our thresholds. Workers should treat AI fluency as mandatory and actively map transferable skills into lower-risk roles.
How should I read the Secretaries and Administrative Assistants, Except Legal, Medical, and Executive task table?
Importance comes from O*NET incumbent ratings. Automation probability is model-generated for current Generative AI capability (not speculative AGI). Digital / physical / mixed labels describe the modality of the work, which strongly correlates with near-term automation potential.